Privacy Matters.
Privacy Policy
Effective Date: July 5, 2024
Niu Living (referred to herein as "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines the types of personal information that is received and collected by Niu Livingand how it is used.
Information We Collect
We may collect the following types of personal information when you visit our website or engage with our services:
1. Personal Information: This may include your name, address, email address, phone number, and any other information you provide to us.
2. Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and referring pages.
3. Cookies: We may use cookies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
How We Use Your Information
We use the information we collect for the following purposes:
1. To provide and maintain our website and services;
2. To improve, personalize, and customize your experience;
3. To communicate with you, including responding to your inquiries and providing customer support;
4. To market to you, with your consent where required;
5. To comply with legal obligations.
Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Your Rights
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain types of processing. To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
9140 Jaskow Gate
Richmond, BC V7H 5E7
info@niuliving.ca
778-288-6162
.
Customer Service Contact Info
Email: info@niuliving.ca
Phone: 778-288-6162
All prices in CAD
Terms and Conditions
1. Delivery: Delivery will be made within 14 days from the date of order confirmation.
2. Warranty: All cookware sold is covered by SaladMaster’s manufacturer warranty.
3. Returns: Returns are accepted within 14 days of receipt of product, provided the cookware is unused and in its original packaging. May be subject to 15% restocking fee.
4. Jurisdiction: This agreement shall be governed by and construed in accordance with the laws of the Province of British Columbia.
5. Taxes: Total purchase price will include all applicable taxes.
6. Shipping: Shipping can be made available upon buyer’s request and at buyer’s expense.
Terms of Sale
Delivery: Seller shall deliver the Goods to Buyer, at Buyers expense, at an agreed date between Seller and Buyer.
Title and Risk of Loss: Title to the Goods shall pass to Buyer upon delivery. Risk of loss or damage to the Goods shall pass to Buyer upon delivery.
Return Policy
Buyer has the right to return the Goods within 14 days from the date of delivery, provided that the Goods are in their original condition and packaging.
To exercise the right of return, Buyer must notify Seller in writing within the 14-day period and arrange for the return of the Goods to Seller at Buyer's expense.
Upon receipt of the returned Goods in satisfactory condition, Seller shall refund to Buyer the purchase price, less 15% restocking fee, paid for the Goods, less any shipping costs incurred by Seller.
Disclaimer of Warranties
Seller makes no warranties, express or implied, with respect to the Goods, including but not limited to any implied warranties of merchantability or fitness for a particular purpose.
Limitation of Liability
In no event shall Seller be liable to Buyer or any third party for any incidental, consequential, special, or punitive damages arising out of or in connection with this Agreement or the use of the Goods.
Sales and Delivery Process
Our Consultant will present and demonstrate selected Saladmaster cookware products and healthy living cooking system to you. Should you choose to make a purchase, the Consultant will create a Sales Order which will be sent to you via email or mobile device where you will be able to complete the purchase. Upon successful payment, your Consultant will arrange a delivery appointment for the products purchased. Ownership of the products is transferred to the Customer at the time of delivery. A delivery checklist will be completed and signed by the Consultant and Customer. Warranty is provided solely by Saladmaster.